Overview

Great managers can read people. They know that employees have different skills, different concerns and different levels of motivation. Further, they know that if they ignore these diverse needs, there is a greater chance that their employees will waste their energy moving in the wrong direction, get frustrated with a lack of success, or just disengage from a project or team. Consequently, through the support of DiSC®, they’ve learned to adjust their management style to the employee’s style and needs of the situation. This course is designed to help managers recognize the employee’s needs and remove barriers to performance.

Learning Objectives

Participants will learn how to:

• Read the DiSC ® style and developmental needs of different employees
• Understand the goals and fears of their employees
• Adapt their management approach to match the ability level and motivation of their employees
• Recognize and reduce their employees’ opposition and resistance
• Develop employees that are more energized, efficient, and committed

Audience

This course is intended for all members of a team, including team leader

Prerequisites

Complete DiSC ® on-line

Content Outline

MODULE 1

• Discover four styles of behaviour and explore the general preferences of your style

MODULE 2

• Learn how to recognize the styles of other people

MODULE 3

• Learn how to address goals and fears to gain commitment

MODULE 4

• Learn to adapt your management approach based on willingness and ability

Detailed Learning Objectives

Identify a way to understand differences

Learn how to adapt your managerial skills

Develop skills in recognizing people’s DiSC^® styles based on behavioral cues

Understand how goals and fears affect commitment

Discover how DiSC^® can help identify goals and fears

Create situations where other people can be energized and committed

Develop an action plan

Learn how DiSC^® style, combined with ability and willingness, can help guide us to a management approach

Discover how this makes us more effective when leading someone toward a performance goal

Consider how DiSC^® style affected your perception of his or her willingness to do the task

Remember that:

This is not meant to ‘pigeon hole’ or label anyone.

This is a model used to understand differences and improve our leadership capabilities.

There are no good or bad styles

There is no ‘best’ style

All styles have strengths and limitations

All styles can be more or less effective

People are a mixture of all styles